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Privacy Policy for Infonity Group

About Infonity Group Pvt. Ltd

Welcome to Infonity Group, where your privacy and security are our top priorities. We are dedicated to providing you with a seamless and secure shopping experience for Electronics and Accessories. This Privacy Policy aims to transparently communicate how we collect, use, and protect your information.

1. Information We Collect:

At Infonity Group, we collect both personal and non-personal information to better serve you:

Personal Information: When you make a purchase or interact with our website, we may collect personal information such as your name, email address, shipping address, billing address, and payment details (including credit card information). This information is necessary to process your orders, fulfill your requests, and provide customer support.

Non-Personal Information: In addition to personal information, we may also collect non-personal information such as your IP address, browser type, device type, operating system, and browsing behavior. This information helps us understand how you interact with our website, improve our services, and tailor your shopping experience.

2. How We Use Your Information:

We use the information we collect for the following purposes:

Order Processing: We use your personal information to process your orders, track shipments, and communicate with you about your purchases.

Customer Support: Your personal information enables us to provide efficient customer support and address any inquiries or concerns you may have.

Improving Our Services: Non-personal information is used to analyze trends, monitor website performance, optimize product offerings, and enhance user experience.

Marketing and Communication: With your consent, we may use your contact information to send promotional emails, newsletters, or marketing communications about our products, services, and special offers. You have the option to opt-out of receiving marketing communications at any time.

3. Data Security:

Infonity Group takes data security seriously and implements robust measures to safeguard your information:

Encryption: We employ industry-standard encryption techniques such as Secure Socket Layer (SSL) technology to protect your personal and payment information during transmission.

Secure Storage: Your payment information is securely stored on our servers and encrypted using advanced encryption algorithms to prevent unauthorized access.

Access Controls: Access to your personal information is restricted to authorized personnel only, who are required to adhere to strict confidentiality obligations.

4. 7 Days Replacement Policy :

We stand behind the quality of our products and offer a 7-day replacement policy for defective or damaged items:

If you receive a defective or damaged product, please contact our customer support team within 7 days of delivery to arrange for a replacement. Please refer to our Exchange & Replacement Policy for detailed instructions on how to initiate a replacement request.

5. One Year Warranty :

All products sold by Infonity Group are covered by a one-year warranty against manufacturing defects:

Our warranty policy guarantees that products will be free from defects in materials and workmanship for a period of one year from the date of purchase. Warranty terms and conditions apply, and exclusions may vary depending on the product category.

6. Pricing Policy: :

At Infonity Group, we strive to offer competitive prices and occasional promotions to our customers:

Prices of products may vary during certain campaigns, sales events, or promotional periods. We reserve the right to adjust prices without prior notice and offer discounts or special offers at our discretion.

Please note that no claims or refunds will be entertained for price differences between promotional and non-promotional periods.

7. Third-Party Links :

Our website may contain links to third-party websites or services for your convenience:

Please be aware that we are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Updates to Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices or legal requirements:

Any updates or modifications to the Privacy Policy will be posted on this page with a revised "Last updated" date. Your continued use of our website after such changes indicates your acceptance of the updated policy.

9. Contact Us:

If you have any questions, concerns, or feedback regarding our Privacy Policy or data practices, please don't hesitate to contact us:

You can reach out to our customer support team at [support@infonitygroup.com] (mailto:contact@infonitygroup.com), and we will be happy to assist you.

By using our website, you consent to the terms of this Privacy Policy.